AI receptionist for dental clinics · Singapore
Your dental chair shouldn't sit empty.
An empty appointment slot is leaking money — at SGD 80–250 per cleaning, a dentist sitting idle for one hour costs more than a month of Nuren. Our AI receptionist gets your calendar booked on WhatsApp, runs 6-month recall on autopilot, and cuts no-shows by 30–60%.
Built for the way Singapore dental clinics actually run
The phrase your front desk hears every day
"Hi, can I book a cleaning?"
It comes in at 9 AM, 1 PM, 6 PM and 11 PM. It comes in on Sunday when the clinic is shut. It comes in while your receptionist is handing back a Medisave receipt to another patient. Every time it goes unanswered, that's a dental chair that won't be filled.
Nuren answers it the same way, every time, in under 5 seconds. The slot gets booked, the patient gets a confirmation, your front desk gets to focus on the people physically in the clinic.
Frequently asked questions
Can the AI receptionist book dental cleanings and check-ups on WhatsApp?
Yes. Patients message your dental clinic on WhatsApp at any hour and Nuren books the right slot with the right dentist — scaling, polishing, check-ups, fillings, root canals or specialist visits. Calendar conflicts and double-bookings are prevented automatically.
Does Nuren run automatic 6-month dental recall?
Yes. Nuren tracks every patient's last cleaning date and sends a personalised WhatsApp message 5.5 months later inviting them to rebook. If they don't reply, a second reminder goes out at 7 months. Most Singapore dental clinics see recall response rates 4–6× higher than SMS.
How does it reduce dental no-shows in Singapore clinics?
Nuren sends a 24-hour reminder and a 2-hour reminder before every dental appointment. If a patient no-shows, an instant rebooking offer goes out within 15 minutes — typically winning the slot back the same week. Clinics report no-show drops of 30–60% in month one.
Can the AI answer Medisave and MediShield queries?
Yes. You configure your clinic's Medisave-claimable procedures and price list once. Nuren then answers patient questions about Medisave usage, MediShield Life coverage, and cash co-payments — directly in WhatsApp, in seconds.
Does Nuren handle multi-dentist scheduling?
Yes. Nuren supports multi-dentist and multi-location dental groups across Singapore. Each dentist's calendar, off-days, and procedure capabilities are respected — so a patient asking for braces is routed to the orthodontist, not a general dentist.
Is patient dental data PDPA-compliant?
Yes. All patient conversations are encrypted, access is role-based for your front desk and dentists, and data handling follows Singapore PDPA principles. Patients can opt out of marketing messages at any time.