⚕ Nuren Receptionist

AI receptionist for aesthetic clinics & medspas · Singapore

Your laser room shouldn't sit empty either.

One missed package follow-up is a lost SGD 2,000 patient. Nuren's AI receptionist gets your aesthetic calendar booked on WhatsApp — running package follow-up cadences for laser series, filler top-ups and HIFU recalls automatically, while answering "how much" and "how much downtime" instantly.

💬 WhatsApp us — book a demo See the full platform →

Built for the way Singapore aesthetic clinics actually run

24/7 consult bookingPatients book Botox, HIFU, laser and filler consults on WhatsApp at any hour, with pre-treatment forms attached automatically.
Package follow-up6-session laser package? Nuren books session 2 the moment session 1 ends. No more dropped packages.
Botox + filler recallAuto-recall at 3–4 months for Botox, 6–12 months for fillers — based on each patient's last visit.
Discreet messaging1-to-1 WhatsApp only. Notifications can hide procedure names. Patients feel respected.
Instant price + downtime Q&ACold enquiries never go cold. The AI answers in seconds and offers a consult slot before they shop elsewhere.
Multi-doctor routingHIFU enquiry routes to the doctor certified on your device. Threadlift routes to the specialist. Automatically.

The phrase your front desk hears every day

"Hi, how much is HIFU? And is there any downtime?"

For every patient who walks in and asks, ten message you on Instagram, Carousell, Google Business and WhatsApp — usually at 10 PM after scrolling skincare videos. Most clinics answer the next morning. By then, the patient has booked elsewhere.

Nuren answers in under 5 seconds, with your configured price, your downtime guidance and a soft offer to book a consult next week. The patient stays in the funnel. The funnel stays warm.

Frequently asked questions

Can the AI handle aesthetic consult bookings on WhatsApp?

Yes. Patients message your aesthetic clinic on WhatsApp and Nuren books consults for Botox, fillers, HIFU, laser hair removal, pico laser, chemical peels, microneedling and more — matched to the right doctor and treatment room. Pre-treatment forms can be sent automatically before the visit.

Does it follow up on multi-session packages like laser hair removal?

Yes. Nuren tracks each patient's package — for example 6-session laser hair removal at 4-week intervals — and proactively books the next session before they have to think about it. Completion rates rise sharply because patients stop slipping through the cracks.

Can it run filler and Botox top-up reminders?

Yes. Botox is typically reapplied every 3–4 months and fillers every 6–12 months depending on product. Nuren sends a personalised WhatsApp recall at the right interval — "Your last Botox was on 12 Feb. Most patients are ready for a top-up around now. Reply YES to book a slot this week."

Is it discreet enough for aesthetic patients?

Yes. All messaging is one-to-one on WhatsApp, no public group threads. Patient names are never used in subject lines and messages can be configured to use the clinic name rather than the procedure name in notifications.

Can it answer pricing and downtime questions automatically?

Yes. You configure your menu once — prices, downtime, contraindications, suitability. Nuren answers patient questions instantly in WhatsApp, then offers to book a consult. Most clinics see consult-to-treatment conversion jump because the cold enquiry never goes cold.

Does it integrate with my existing clinic management software?

Nuren integrates with most leading clinic management systems used by Singapore aesthetic clinics, or runs standalone with its own calendar. Speak to us on WhatsApp to confirm fit with your stack.

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