Nuren Receptionist
Pediatric clinics · Singapore

Anxious parents WhatsApp at midnight. Reply before they panic.

Built for pediatric clinics in Singapore — with Singapore's Medisave and MediShield-Life context. Paediatric clinics get the toughest messages: a 39°C fever at 1 AM, a rash, a vomiting toddler. Nuren replies instantly in a calming voice, triages urgency, books the next slot, and pings the on-call paediatrician when it matters.

Live in 24 hours From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime · dashboard included WhatsApp + Instagram
S
Sneha (Aarav's mom)online · clinic AI replying
WhatsApp
He's 39°C and won't stop crying...
Sponge with cool water. Paracetamol 10mg/kg now. Ping me in 30 min.
OK 🙏
If temp stays, 9:30am with Dr Iyer tomorrow. Sending prep note.
0%
no-show drop in month one
0/7
WhatsApp + Instagram booking
<0 sec
first-reply latency

What Singapore pediatric clinics get with Nuren

Every feature is tuned for pediatric workflows — not a generic chatbot. Bookings, recall, no-show recovery, DM replies and a live dashboard, in one place.

Calm-voice replies Tone tuned for anxious parents — no jargon, clear next steps.
Fever / rash / cough triage Three most common questions answered in 5 seconds. Urgent cases escalated.
Vaccination recall Every patient's vaccination calendar tracked. Reminders for DPT, MMR, HPV at the right age.
Twin / sibling handling Family WhatsApp threads carrying multiple kids — Nuren confirms which child the visit is for.
Same-day slot booking Booking under 30 seconds even for first-time parents.
After-hours escalation Out-of-hours calls auto-route to the on-call paediatrician.

How Nuren works in a pediatric clinic across Singapore

Setup is built for clinic owners, not engineers. You'll be answering patient DMs and WhatsApp messages with AI inside 24 hours.

  1. 1
    Connect WhatsApp Business + Instagram in 5 minutes.

    Use Meta's Embedded Signup straight from your Nuren dashboard. No phone-number changes. No number porting. No API gymnastics.

  2. 2
    Paste your services, doctors and prices.

    One sheet with treatments, durations, prices and doctor roster. Nuren reads it and starts replying in your clinic's voice immediately.

  3. 3
    Watch the dynamic dashboard fill up.

    Every patient message, appointment, no-show and recall in one live view. Charts update as bookings come in — Ask AI summarises the day in one sentence.

  4. 4
    Toggle AI off per contact when you need a human.

    Tap the per-contact "AI off" pill in any chat and your front desk takes over. Re-enable when the moment passes. Nothing lost in handoff.

Why Singapore pediatric clinics pick Nuren over the alternatives

vs hiring another front-desk staffer

A receptionist costs 30× more than Nuren, sleeps at night, takes lunch breaks, and forgets to send recalls. Nuren is awake at 11 PM on Sundays — for ₹10,000 a month.

vs phone-only clinics

Your patients DM and WhatsApp before they ever call. If you can't reply in 5 seconds, your competitor down the road already has the booking.

vs spreadsheet recall

Spreadsheets don't message patients at the 5.5-month, 7-month or 12-month mark. Nuren does — automatically, in the patient's language.

vs generic chatbot builders

Built only for clinics. Knows the language of pediatric medicine — not the language of "any business". Sounds like a human; not a help-desk bot.

The phrase your front desk hears every day

He's running 39 degrees and won't stop crying — what do I do?

It hits at 12:40 AM. The parent is alone, scared, and Googling. Nuren replies in 5 seconds with: 'Strip him down, sponge him, paracetamol 10 mg/kg, message back in 30 mins if temp doesn't drop.' Then it pings the paediatrician.

Pricing in Singapore

14-day free trial From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime Volume pricing for chains and groups. PDPA-compliant data handling; patients opt out of marketing messages any time.

Frequently asked questions

Will the AI tell parents what to do for a fever?
Yes — with pre-configured, paediatrician-approved fever care steps. Any temperature above your set threshold escalates to the on-call doctor.
Does it track vaccination schedules?
Yes. Every child's vaccine calendar (national + WHO + clinic schedule) is tracked. Reminders go out 7 days before each due date.
Can it book sick-visit slots and well-baby visits separately?
Yes. Different slot types, durations, and prep instructions for each visit type.
Will the AI panic the parent?
No. Tone is configured for reassurance. Calm language; clear steps; no medical jargon.
Can siblings be handled in one WhatsApp thread?
Yes. Multiple children per parent are supported. Nuren confirms 'is this for Aarav or Ananya?' before booking.
How do urgent late-night cases get escalated?
Configurable threshold — temperature above 39.5, breathing difficulty, seizure, accident — triggers an immediate handoff to the on-call paediatrician's personal number.

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Ready to put your front desk on autopilot?

14-day free trial. From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime. Live in 24 hours.

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