AI Receptionist for IVF, Fertility and Reproductive Medicine Clinics in Singapore

What Singapore ivf clinics get with Nuren

Every feature is tuned for ivf workflows — not a generic chatbot. Bookings, recall, no-show recovery, DM replies and a live dashboard, in one place.

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Empathetic tone Configured language: never breezy, never clinical-cold. Tuned to fertility-patient sensitivity.

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First-consult booking Initial consultation booked inside the first DM — no phone tag, no email chains.

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Cycle-day awareness Patient mentions 'day 3 of period' — Nuren books the right monitoring slot for that cycle.

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Package pricing IVF, ICSI, frozen-embryo-transfer, egg-freezing — full package menu and breakdown in the chat.

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Refund / cancellation routing Anything sensitive (refund, cycle cancellation, donor questions) routes to your senior coordinator.

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Confidentiality first All conversations are private. Configured rules for sharing data with spouse / partner numbers.

How Nuren works in a ivf clinic across Singapore

Setup is built for clinic owners, not engineers. You'll be answering patient DMs and WhatsApp messages with AI inside 24 hours.

1
Connect WhatsApp Business + Instagram in 5 minutes.
Use Meta's Embedded Signup straight from your Nuren dashboard. No phone-number changes. No number porting. No API gymnastics.
2
Paste your services, doctors and prices.
One sheet with treatments, durations, prices and doctor roster. Nuren reads it and starts replying in your clinic's voice immediately.
3
Watch the dynamic dashboard fill up.
Every patient message, appointment, no-show and recall in one live view. Charts update as bookings come in — Ask AI summarises the day in one sentence.
4
Toggle AI off per contact when you need a human.
Tap the per-contact "AI off" pill in any chat and your front desk takes over. Re-enable when the moment passes. Nothing lost in handoff.

Why Singapore ivf clinics pick Nuren over the alternatives

vs hiring another front-desk staffer

A receptionist costs 30× more than Nuren, sleeps at night, takes lunch breaks, and forgets to send recalls. Nuren is awake at 11 PM on Sundays — for ₹10,000 a month.

vs phone-only clinics

Your patients DM and WhatsApp before they ever call. If you can't reply in 5 seconds, your competitor down the road already has the booking.

vs spreadsheet recall

Spreadsheets don't message patients at the 5.5-month, 7-month or 12-month mark. Nuren does — automatically, in the patient's language.

vs generic chatbot builders

Built only for clinics. Knows the language of ivf medicine — not the language of "any business". Sounds like a human; not a help-desk bot.

The phrase your front desk hears every day

We've been trying for 18 months. Where do we even start?

It comes in at 11 PM. They've cried before sending it. The clinic that replies with 'You're in the right place — let's start with a 30-minute consult on Saturday' wins their trust, their cycle, and the next two years of their care.

Pricing in Singapore

14-day free trial From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime Volume pricing for chains and groups. PDPA-compliant data handling; patients opt out of marketing messages any time.

Frequently asked questions

Will the AI sound empathetic enough for fertility patients?

Yes — tone is the most-tuned dimension for this vertical. Sample replies are reviewed by your senior coordinator before launch. Brisk or breezy language is explicitly avoided.

Can it book first-consult, monitoring scans, and pickup days?

Yes. Different appointment types, durations, and prep instructions for each milestone in the IVF cycle.

Does it understand cycle-day language?

Yes. 'Day 3 of period', 'after my last scan', 'trigger shot tomorrow' — Nuren parses cycle context and offers the right slot.

How are donor questions handled?

Routed to your senior coordinator. Nuren does not answer donor questions automatically — too sensitive.

Can both partners be on the same WhatsApp thread?

Yes, configurable per couple. Most clinics opt for one primary contact with the partner CC'd on specific messages.

Is data handled confidentially?

Yes. End-to-end encrypted. Access is role-based for your coordinators and doctors only. No data sold or shared.

Ready to put your front desk on autopilot?

14-day free trial. From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime. Live in 24 hours.

WhatsApp us now Start free trial →

Fertility decisions are made in the dark. Be the clinic that replies kindly at 2 AM.