Nuren Receptionist
Physiotherapy clinics · India

Your physio block doesn't sell on Sunday. It does now.

Built for physiotherapy clinics in India — with India's mix of insurance, Ayushman Bharat, and cash patients. Most physio appointments are repeat blocks — 10 sessions, 6 sessions, post-op rehab packages. Nuren books the first session, schedules the rest, sends pre-visit prep, and chases the renewal when the block is up.

Live in 24 hours From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime · dashboard included WhatsApp + Instagram
YP
Yash P.online · clinic AI replying
WhatsApp
Tore my hamstring Saturday — can I see someone Monday?
Yes, Mon 9am with Anil. Bring shorts.
Cigna panel?
On panel ✓. Pre-auth handled Monday morning.
0%
no-show drop in month one
0/7
WhatsApp + Instagram booking
<0 sec
first-reply latency

What India physiotherapy clinics get with Nuren

Every feature is tuned for physiotherapy workflows — not a generic chatbot. Bookings, recall, no-show recovery, DM replies and a live dashboard, in one place.

Block scheduling Patient books a 6-session block and Nuren spaces them across the next 3 weeks.
Pre-session prep 'Wear shorts for knee rehab', 'bring previous MRI' — pinged 24 hours before.
Pain-log nudges Daily pain-score WhatsApp check-ins between sessions, with results fed back to the physio.
Block renewal When session 5 of 6 is done, Nuren proposes the next block.
Insurance pre-auth Q&A Configured insurance panel and pre-auth turnaround answered instantly.
Sports injury triage Acute injury keywords trigger same-day priority booking.

How Nuren works in a physiotherapy clinic across India

Setup is built for clinic owners, not engineers. You'll be answering patient DMs and WhatsApp messages with AI inside 24 hours.

  1. 1
    Connect WhatsApp Business + Instagram in 5 minutes.

    Use Meta's Embedded Signup straight from your Nuren dashboard. No phone-number changes. No number porting. No API gymnastics.

  2. 2
    Paste your services, doctors and prices.

    One sheet with treatments, durations, prices and doctor roster. Nuren reads it and starts replying in your clinic's voice immediately.

  3. 3
    Watch the dynamic dashboard fill up.

    Every patient message, appointment, no-show and recall in one live view. Charts update as bookings come in — Ask AI summarises the day in one sentence.

  4. 4
    Toggle AI off per contact when you need a human.

    Tap the per-contact "AI off" pill in any chat and your front desk takes over. Re-enable when the moment passes. Nothing lost in handoff.

Why India physiotherapy clinics pick Nuren over the alternatives

vs hiring another front-desk staffer

A receptionist costs 30× more than Nuren, sleeps at night, takes lunch breaks, and forgets to send recalls. Nuren is awake at 11 PM on Sundays — for ₹10,000 a month.

vs phone-only clinics

Your patients DM and WhatsApp before they ever call. If you can't reply in 5 seconds, your competitor down the road already has the booking.

vs spreadsheet recall

Spreadsheets don't message patients at the 5.5-month, 7-month or 12-month mark. Nuren does — automatically, in the patient's language.

vs generic chatbot builders

Built only for clinics. Knows the language of physiotherapy medicine — not the language of "any business". Sounds like a human; not a help-desk bot.

The phrase your front desk hears every day

Tore my hamstring on Saturday — can I see someone Monday?

Acute sports injuries can't wait. Without Nuren, the patient calls 3 clinics on Sunday and books with the one that picks up. With Nuren, your clinic is the one that picked up — at 9 PM on a Saturday night.

Pricing in India

14-day free trial From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime Volume pricing for chains and groups. Conversations are encrypted; data handling follows India's IT (DPDP) Act 2023.

Frequently asked questions

Can the AI schedule a full physio block?
Yes. A 6-session block is spaced automatically across the patient's calendar, respecting your physio's slots.
Does it send rehab exercises between sessions?
Yes. Configured exercise prompts and pain-log questions go out daily.
Can it handle sports injury urgency?
Yes. Acute keywords (tear, sprain, sudden swelling) trigger same-day or next-day priority slots.
Will it remember each patient's body region focus?
Yes. Knee, lower back, shoulder, post-op rehab — each patient's primary region is stored so prep messages are accurate.
Does it handle insurance pre-authorisation queries?
Yes. The configured panel and turnaround times are quoted instantly. Out-of-panel patients are quoted cash rates.
Can patients book home-visit physio?
Yes — if your clinic offers it. Travel surcharge, postcode boundaries, and slot durations are all configurable.

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Ready to put your front desk on autopilot?

14-day free trial. From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime. Live in 24 hours.

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