⚕ Nuren Receptionist
AI receptionist · GP and family practice clinics

Every walk-in starts with a WhatsApp question.

Built for gp and family practice clinics everywhere. Family clinics live and die by phone availability. Nuren answers every WhatsApp question, books same-day slots, refills repeat prescriptions, and tells patients when the GP is actually free — no more 14 missed calls before lunch.

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Live in 24 hours From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime · dashboard included WhatsApp + Instagram
MT
Mrs Tanonline · clinic AI replying
WhatsApp
Doc, can I come this evening with my son?
Yes — 6:15pm with Dr Sharma.
Will Medisave cover it?
Up to S$30/visit. Confirmed 6:15pm ✓
0%
no-show drop in month one
0/7
WhatsApp + Instagram booking
<0 sec
first-reply latency

What gp and family practice clinics get with Nuren

Every feature is tuned for gp workflows — not a generic chatbot. Bookings, recall, no-show recovery, DM replies and a live dashboard, in one place.

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Same-day slot booking Patients ask 'can I come in today?' and Nuren books the next free 15-minute slot.
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Repeat prescriptions Configured recurring scripts are processed via WhatsApp without front-desk involvement.
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Family member context Each WhatsApp chat can carry the full family — mom books for the kid, Nuren books for the right patient.
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Symptom triage Configured triage tree: cough / fever / chest pain / accident — routes to the right action.
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Lab result follow-ups When results are back, Nuren can ping the patient to book a follow-up consult.
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Insurance & payment Q&A Configured insurance panel and cash rates answered instantly.

How Nuren works in a gp clinic

Setup is built for clinic owners, not engineers. You'll be answering patient DMs and WhatsApp messages with AI inside 24 hours.

  1. 1
    Connect WhatsApp Business + Instagram in 5 minutes.

    Use Meta's Embedded Signup straight from your Nuren dashboard. No phone-number changes. No number porting. No API gymnastics.

  2. 2
    Paste your services, doctors and prices.

    One sheet with treatments, durations, prices and doctor roster. Nuren reads it and starts replying in your clinic's voice immediately.

  3. 3
    Watch the dynamic dashboard fill up.

    Every patient message, appointment, no-show and recall in one live view. Charts update as bookings come in — Ask AI summarises the day in one sentence.

  4. 4
    Toggle AI off per contact when you need a human.

    Tap the per-contact "AI off" pill in any chat and your front desk takes over. Re-enable when the moment passes. Nothing lost in handoff.

Why gp and family practice clinics pick Nuren over the alternatives

vs hiring another front-desk staffer

A receptionist costs 30× more than Nuren, sleeps at night, takes lunch breaks, and forgets to send recalls. Nuren is awake at 11 PM on Sundays — for ₹10,000 a month.

vs phone-only clinics

Your patients DM and WhatsApp before they ever call. If you can't reply in 5 seconds, your competitor down the road already has the booking.

vs spreadsheet recall

Spreadsheets don't message patients at the 5.5-month, 7-month or 12-month mark. Nuren does — automatically, in the patient's language.

vs generic chatbot builders

Built only for clinics. Knows the language of gp medicine — not the language of "any business". Sounds like a human; not a help-desk bot.

The phrase your front desk hears every day

Doc, can I come in this evening with my son?

It hits the clinic WhatsApp at 4:30 PM. Your front desk is on a call with another patient. Without Nuren, that family ends up at the GP three streets away. With Nuren, the slot is locked at 6:15 PM before your receptionist hangs up the phone.

Pricing in your market

14-day free trial From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime Volume pricing for chains and groups. Encrypted conversations and role-based access. Local regulatory profiles applied per market.

Frequently asked questions

Can the AI book same-day GP appointments?
Yes. Same-day, next-day, and walk-in slots are all bookable via WhatsApp. The patient gets a confirmation; the GP's calendar updates.
Does it handle repeat prescription requests?
Yes. Pre-approved repeat scripts are processed automatically. Anything new or potentially controlled is routed to the GP.
Will it triage chest pain or urgent cases?
Yes. Triage rules detect urgency keywords and either route the patient to call emergency services or escalate to a duty GP immediately.
Can it answer 'do you accept my insurance' questions?
Yes. Configured insurance panel is matched against the patient's claim. Out-of-panel patients are quoted cash rates.
Does it handle paediatric and adult patients in the same family?
Yes. Each WhatsApp number can carry multiple family members; Nuren confirms which patient the visit is for before booking.
What languages are supported?
English plus the local languages of your market — Hindi, Bahasa, Arabic, Spanish, Portuguese, Tagalog, Tamil, Malayalam.

Related searches

Browse Nuren by clinic specialty, city or market.

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Ready to put your front desk on autopilot?

14-day free trial. From ₹1,199 / month per channel — start with WhatsApp, add Instagram and Messenger anytime. Live in 24 hours.

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